Privacy Policy
PRIVACY POLICY
FORESTWISE – ASSOCIAÇÃO PARA O LABORATÓRIO COLABORATIVO PARA A GESTÃO INTEGRADA DA FLORESTA E DO FOGO (hereinafter ForestWISE), with headquarters at Quinta de Prados, Campus da UTAD, 5001-801, Vila Real, Portugal and NIPC 515095664 is the owner of the domain forestwise.pt, where its website is hosted.
FORESTWISE, AS THE DATA CONTROLLER, IS COMMITTED TO PROTECTING THE PRIVACY AND PERSONAL DATA OF ITS CUSTOMERS AND WEBSITE USERS AND HAS THEREFORE DEVELOPED AND ADOPTED THIS POLICY AND THE PRACTICES DESCRIBED HEREIN. THIS POLICY EXPLAINS HOW YOUR PERSONAL DATA IS COLLECTED AND PROCESSED, SO WE ADVISE YOU TO READ IT.
1. WHAT IS THIS POLICY ABOUT?
1.1. This Privacy Policy explains how we collect and process personal data that is necessary for the provision of services that are available through the website, and describes the practices adopted for that purpose.
2. WHAT IS PERSONAL DATA?
2.1. Personal data is any information relating to an individual which identifies or makes identifiable a person, regardless of the nature and medium of the information, including sound and image of the individual.
2.2. ‘Identifiable person’ means a person who can be identified, directly or indirectly, in particular by reference to an identification number or other factors specific to his physical, physiological, mental, economic, cultural or social identity.
3. HOW WILL WE USE YOUR PERSONAL DATA?
3.1. The personal data processing operations we carry out are an essential tool for your satisfaction and for FORESTWISE’s activity and are performed in accordance with applicable legislation and in line with best practices.
3.2. Your personal data will not be reused for purposes other than those previously identified or those not related to those purposes for which they were initially collected.
4. WHAT ARE THE PURPOSES, GROUNDS AND STORAGE PERIODS FOR THE DATA COLLECTED?
4.1. The personal data we process has specific bases, depending on the purposes for which they are intended, and will be kept for the time necessary for the respective purposes, as listed in this Privacy Policy
4.2. The personal data collected are only those necessary and adequate for the purposes indicated.
4.3. The following table shows the purposes of processing and data collected for these purposes, the respective grounds and the time limits or criteria for storing the data:
| PURPOSE | GROUNDS | DATA COLLECTED | STORAGE PERIOD |
| To analyse and respond to your messages, customer support and enquiries. | Consent for that specific purpose. | Name and email | 1 year |
| To keep a record of your contact details. | Consent for that specific purpose. | Name and email | 1 year |
| So that we can send you newsletters or other publications that you have requested and/or that may be of interest to you. | Consent for that specific purpose. | Name, email, organization | 2 years |
| For website management operations. | Consent for that specific purpose (cookies); legitimate interests pursued by ForestWISE. | Cookies, IP adress; [elementor]. | [never] |
4.4. If the law provides for a specific or mandatory period, the data conservation period shall be that one. In all other cases, personal data shall be kept at most for the times indicated above, periods which ForestWISE considers sufficient for fulfilling the purposes.
4.5. At the end of the retention period, all personal data collected will be deleted.
5. HOW DO WE COLLECT YOUR PERSONAL DATA?
5.1. We will collect your personal data through the forms on the website, but also through the website and the communication it makes with your equipment and the e-mail messages you send us.
5.2. Your personal data is collected through your equipment as follows:
a) Through your browser;
b) Through cookies;
c) Through pixel tags and other similar technologies;
d) IP address;
e) Through your User details.
5.3. ForestWISE undertakes to process your data in accordance with the law and in a legitimate manner.
5.4. ForestWISE will not sell, rent or share your personal data with third parties, except in the cases clearly identified in this Privacy Policy (see Point 9 to understand how).
5.5. ForestWISE services are not aimed at minors, no personal data of minors will be intentionally processed.
6. WHAT ARE COOKIES?
6.1. Cookies are small information files which help to identify your browser and which may store information such as User settings and preferences.
6.2. ForestWISE will store cookies on your equipment to personalise and facilitate navigation as much as possible, but also, for troubleshooting, statistics, quality assurance, and to monitor the security of the system.
6.3. With the exception of cookies specifically necessary for the performance of the website, the storage of other cookies will always depend on the User’s acceptance and consent, and this consent can be withdrawn at any time via specific browser tools.
6.4. To find out more about the cookies we use, please see our Cookie Policy.
7. HOW DO WE PROTECT YOUR PERSONAL DATA?
7.1. Your personal data is kept secure through the adoption of various security measures, of a technical and organisational nature, which ensure that only those Employees who are required to access it, in accordance with the access needs and rules created for the purpose, have access to the personal data.
7.2. To protect your personal data we only use data centre providers who provide adequate and documented security measures, including guarantees that your personal data is stored on servers that are maintained in controlled environments with limited access.
7.3. Personal data is held on secure servers at Almouroltec – Serviços de Informática e Internet Lda. (PTISP) with NIPC 502 665 696 and head office at Estrada Nacional 3, Constância Shopping 9 C – 2250-028 Constância, and on secure servers at Intuit (“MAILCHIMP”), with head office at 2700 Coast Ave, Mountain View, CA 94043; which provide us with adequate security guarantees for the protection of personal data against disclosure, loss, misuse, alteration, unauthorised processing or access, as well as against any other form of unlawful processing.
7.4. Similarly, when you browse the website, we protect your data with encryption, such as Transport Layer Security (TLS), a security protocol that protects telecommunications over the internet).
7.5. Although we take the care and precautions we consider appropriate to protect the personal data you provide and collect from us, you should be aware that no security system is impenetrable.
8. HOW YOU CAN EXERCISE YOUR RIGHTS:
8.1. Before we explain how you can exercise your rights, you should know what they are. The law gives you the right to ask us to exercise the following rights:
a) Access: the right to obtain confirmation as to whether or not personal data concerning him are being processed and, if so, the right to access his personal data;
b) Rectification: the right to obtain the rectification of inaccurate personal data concerning him/her and to have incomplete personal data completed;
c) Erasure: the right to obtain the erasure of your personal data where one of the grounds listed in the legislation applies;
d) Limitation of processing: the right to obtain the limitation of processing if one of the situations listed in the legislation applies;
e) Opposition: the right to object at any time to the processing of personal data concerning you;
f) Portability: the right to receive personal data concerning him/her in a structured, commonly used and machine-readable format.
8.2. You also have the right to lodge a complaint with the competent supervisory authority (in Portugal, the National Commission for Data Protection at www.cnpd.pt)
8.3. In order to exercise the above mentioned rights you should contact ForestWISE through the following email contact.fw@forestwise.pt.
8.4. If you request us to delete some or all of your personal data, some of the services you have requested may not be provided to you and ForestWISE will retain only the personal data necessary to comply with its legal obligations.
9. WHEN DO WE COMMUNICATE DATA TO THIRD PARTIES?
9.1. ForestWISE may use third parties to provide certain services, such as maintenance, technical support, marketing, invoicing or payment management, which may have access to some of your personal data, namely, the data required for the contracted purposes.
9.2. ForestWISE ensures that the entities that have access to the data are credible and offer high protection guarantees, never being transmitted beyond what is necessary to provide the contracted service, remaining, however, the ForestWISE as responsible for the personal data provided.
10. THIRD-PARTY WEBSITES.
10.1. The website may contain links to other websites which may collect and process your personal data and, such processing is the sole responsibility of the owners of those websites, and ForestWISE has no responsibility for their policies and/or practices.
10.2. DATA TRANSFERS OUTSIDE THE EUROPEAN UNION.
10.3. In the event that data transfers may occur to third countries outside the European Union, ForestWISE shall comply with the legal rules, particularly with regard to the suitability of the destination country in relation to the protection of personal data and requirements, which are applicable to these transfers, and personal data shall not be transferred to jurisdictions that do not offer guarantees of security and protection.
11. MINORS.
11.1. The website is not directed to minors under 18 years of age, therefore we request that these minors do not provide us with personal data through the website, application, social networks and social media or emails.
12. SENSITIVE PERSONAL DATA.
12.1. ForestWISE would appreciate it if you did not send or disclose to us any sensitive personal data, i.e. information revealing racial or ethnic origin, political opinions, religious or philosophical beliefs, trade union membership, genetic information, biometric information, health data or data concerning a natural person’s sex life or sexual orientation.
12.2. Should you nevertheless send or disclose these categories of personal data to us, they will be deleted immediately.
13. CHANGES TO THE PRIVACY POLICY.
13.1. ForestWISE reserves the right to readjust or amend this Privacy Policy, at any time, being these changes publicized.
14. OUR CONTACT DETAILS.
14.1. If you have any questions or concerns regarding this Privacy Policy please contact us in writing at contact.fw@forestwise.pt.
15. LAST VERSION.
15.1. 11/08/2022, Vila Real, Portugal
